"No news is good news". Hogwash! How to cope,no I don't know iether.

["david munson" <davidmunson30@xxxxxxxxxxx>]

Dear all
I havebeen waiting for two 63 Imp under bonnet insulators from GG for around 
three years now, I guess they are very low priority, very very low. A friend 
of mine ordered some years ago, a tonneau cover for his 62 300H, was told 
that" GG would get to it and it was no good phoning as he was busy",after 
months of nothing he did phone him to be told "As you did not contact me I 
sold it to someone else!.

GG is unfortunately not alone in his world , in England we have a classic 
radio repair man whose time scale is very long his prices high and his work 
very average , try �495.00 ($891) for a 58 Lincoln radio that I was so 
despondent with, that I put it in the trunk ,never looked at it again, and 
sold the car , it may have worked but I had the feeling the only tune it 
would ever play would have been "Smoke gets in your eyes" and I really did 
not want to depress myself further!.

Try the upholsterer who after two an a half years had not laid a finger on 
another friends car (a 60 OLDS 88 coupe ) and as I had recommended him you 
can imagine how I felt when ever it came up ,and come up a lot it did!.

So it seems that if you have a talent you can piss people off like you'd 
never believe, I just wish these types would just GO, and just maybe some 
one with ashade of ethics would take their place.

Or am I the one living in LaLa land?                                  Dave 
Munson


>From: "Greg and Russell" <65luxuryliner@xxxxxxxxxxxxx>
>Reply-To: mailing-list@xxxxxxxxxxxxxxxx
>To: <mailing-list@xxxxxxxxxxxxxxxx>
>Subject: IML:  "No news is good news".  Hogwash!
>Date: Fri, 16 Jan 2004 19:32:47 -0600
>
>Hi Everybody
>
>Thank you for all your emails regarding my 'less than positive' experience 
>with Mr. Goers.  I sincerely appreciate your concern, your understanding 
>and your advice!   My email this morning was 'without malice' but was as 
>honest as I could be about how I've been treated by him.  He finally wrote 
>back (Gee, no word from him in almost 7 weeks after repeated requests that 
>he simply let me know the status of my leather dye) and offered a bunch of 
>half hearted excuses but ended the email rather rudely!   Quite honestly, I 
>feel sorry for him as he sounds frustrated, tired, and horribly overworked. 
>  I own my own business and am well aware of how it feels to be overworked. 
>  But my first priority has always been to make sure the customer (client) 
>is satisfied with what we have provided in the way of a product and/or a 
>service.  We are a small company but I work my behind off to see to it my 
>clients are taken care of and in a timely manner.  I can empathize with 
>Gary to a certain degree as to the workload but I cannot understand (or 
>disregard) almost 7 weeks of no contact, no replies and the final touch, 
>his curt and rude email today!   Whoever it was that said, "No news is good 
>news" must have been a fool!  I don't think I am alone in wanting to be 
>updated or acknowledged in over a month and a half of waiting for leather 
>dye that I should not have needed in the first place!
>
>Life is short so I will have to 'move on' as they say!  I am finished with 
>him and will find my leather dye somewhere else.  Enough of you kindly 
>offered suggestions so I will begin Monday trying to find someone who can 
>match what I need.  Good luck to anyone who needs anything from him as you 
>may never see it or you will be old ladies and gentlemen when you do!  His 
>behavior and 'customer service' leave much to be desired!
>
>
>Greg McDonnell
>(currently sporting two toned leather for my Imperial!!)

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